Privacy Policy
Introduction
This Privacy Policy describes how lunmeriq handles personal information when you browse lunmeriq.com, make a purchase, communicate with our team, or use any related store services.
Personal Information We Collect
The information we collect depends on your interaction with our website and may include:
- Your name, email address, phone number, billing address, and shipping address
- Account, purchase, payment, and transaction information
- Messages and other communications sent to customer support
- Device type, browser details, IP address, and approximate location
- Website activity and data gathered through cookies and similar tools
Purposes for Using Your Information
We may process your personal information to:
- Operate, maintain, and improve our website and services
- Confirm, process, fulfill, and deliver purchases
- Provide order updates and respond to customer inquiries
- Detect fraudulent activity, unauthorized use, and security threats
- Customize your shopping experience and evaluate store performance
- Meet applicable legal, tax, accounting, and regulatory requirements
- Send promotional messages when permitted by law or with your consent
Disclosure of Personal Information
Where necessary, information may be provided to third parties that support our business, including Shopify, payment service providers, delivery and fulfillment companies, analytics platforms, advertising partners, IT vendors, and professional consultants.
We may also disclose information when required by law, to protect our customers or business, or as part of a corporate event such as a merger, restructuring, financing arrangement, or transfer of assets.
Cookies and Tracking Tools
We may use cookies and comparable technologies to enable core website functions, save user preferences, analyze visitor activity, enhance site performance, and support advertising and measurement activities where legally permitted.
You may be able to control certain cookies through your browser settings or the privacy options provided on our website. Disabling some cookies may affect how certain website features operate.
Information Retention and Protection
Personal information is kept only for as long as reasonably required to complete the purposes described in this policy, resolve disputes, prevent fraud, maintain transaction records, and satisfy legal obligations.
We apply reasonable organizational, administrative, and technical measures to protect the information we hold. However, no electronic storage or transmission system can be guaranteed to be completely secure.
Privacy Rights
Subject to the laws applicable in your location, you may have the right to:
- Access or obtain a copy of your personal information
- Request that inaccurate information be corrected
- Ask for certain information to be deleted
- Request data portability or limits on processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Appeal a decision concerning a privacy request
We may ask for additional information to confirm your identity before completing a request. Promotional emails can be stopped at any time by selecting the unsubscribe link included in the message.
Children's Information
Our website and services are intended for adults and are not designed for children. We do not intentionally collect children's personal information in a manner that violates applicable privacy laws.
Cross-Border Data Processing
Your information may be stored or processed outside the country or region where you reside. When required by law, we use recognized contractual, technical, or organizational safeguards to protect information transferred internationally.
Contact Us
We may revise this Privacy Policy periodically to account for changes to our services, business practices, or legal requirements. Any updated version will be published on this page and will include a revised effective date.
For privacy-related questions or requests, please contact us at service@lunmeriq.com.